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First American Home Warranty Review
First American Home Warranty Review
July 18, 2019 / Sarah Pritzker
First American Home Warranty Review
July 18, 2019 / Sarah Pritzker
Repair or replace policy
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In a Nutshell
First American Home Warranty has been in service for 30+ years, and that’s not surprising. With qualified technicians across the US, all-inclusive plans, and unlimited claims that can be used 24/7, FAHW is really taking one for the team. What’s more, this company is one of the most cost-efficient options you’ll find. Just last year, First American Home Warranty saved its customers over $169 million dollars by covering their repairs for them.
Pros
  • Unlimited claims
  • Transparent and competitive pricing
  • Repair or replace policy
Cons
  • Have to read all the fine print to understand what isn’t covered
  • No out of network contractors allowed
First American Home Warranty at a Glance
Feature Status
Annual Premium $300
Plan Types Systems, Appliances, Combo
States 38 states
HVAC Yes, with Premier Plan
Contractors In-Network thousands of pre-screened technicians
Home Inspection Required No
Claims Service Fee $75-$100
24/7 Claims Department Yes
Workmanship Guarantee N/A
Coverage
First American Home Warranty covers damage caused by normal wear and tear of the home appliances and/or systems included in your plan. The Basic Plan covers 13 appliances, and the Premier Plan covers 17 appliances and five home systems. First American Home Warranty covers appliances and systems of all makes and models regardless of age. There is also no particular limit on the amount that it will pay out. This is very different than most home warranty providers that will cap you at a certain amount.
Something worth noting is that First American Home Warranty plans cover a lot of items that are normally add-ons. Things like a sump pump or a whirlpool bathtub will generally only be covered if you pay for additional coverage, but First American Home Warranty covers these within the Premier Plan. So, you are getting more coverage for the same price.
What Appliances and Systems Does Partner Cover?
ITEM Basic Plan Premier Plan
Heating
Electrical
Water heater
Plumbing
Plumbing Stoppages
Ductwork
Air conditioning
Dishwasher
Garage door opener
Garbage disposal/trash compactor
Refrigerator
Oven
Range
Stovetop
water dispenser
Trash compactor
Microwave
Built-in microwave
Clothes dryer
Clothes washer
Sump pump
Ceiling fans
Ice maker
The above is a list of items that are included in your plan. First American Home Warranty also offers additional coverage for certain specialty items, including:
  • Pool and spa equipment
  • Central air conditioning units
  • Additional refrigeration
  • Well pumps
  • First-class upgrades (which includes more appliances and systems)
Pricing and Onboarding Deals
First American Home Warranty offers competitive pricing across the board. You can choose from two plans, the Basic and the Premier. The Basic covers, you guessed it, the basics. This includes most of your home appliances. The Premier Plan includes even more appliances and adds important home systems like heating and plumbing. Here’s what it’ll cost you:
Time Basic Plan Premier Plan
Per Month $25 $39.50
Additional coverage for items can be purchased as follows:
Item Price per month Limitations
Pool and spa equipment $15 For saltwater or chlorine pools
Central air conditioning units $9 Includes refrigerant recharging
Additional refrigeration units $4 Up to four units will be covered
Well pump $7 Limited to one well pump per home
First-class upgrade $9 Includes 13 additional services and 38 items
Additional coverage can be added to either the Basic or the Premier plans when you enroll. What stands out about First American Home Warranty is its fair, upfront, and low pricing structure. As mentioned previously, First American Home Warranty covers certain items like whirlpool bath motors for no extra charge, something that most other home warranty providers do not. But First American Home Warranty goes even further by offering add-ons at a considerably lower rate than most of the competition as well. Covering four additional refrigerators for just $4 a month is a joke compared to what you’ll pay for coverage from other policy providers. The whole pricing structure is refreshing, to say the least, and makes home warranty affordable for everyone.
Repair or replace policy
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Contractors and Service
First American Home Warranty has a network of thousands of technicians available at all times of the day or night. So, you can get a contractor to your home pretty quickly with this service. What’s more, First American Home Warranty screens all of its technicians, so you can rest easy knowing that the stranger showing up at your door is qualified and safe.
First American Home Warranty requires no home inspection to start coverage and also doesn’t ask for warranty or maintenance records at the time of the visit. This is convenient since many homeowners don’t save this kind of documentation. New customers will have to wait 30 days for their policies to kick in to ensure that there are no pre-existing conditions to worry about.
Submitting a claim with First American Home Warranty is easy. You can go online or call the company directly to submit a claim. Explain the situation, what’s not working, and provide any relevant details. The representative will then dispatch a technician to your house as quickly as possible. Since there are thousands of technicians, First American Home Warranty customers don't generally have to wait long to be serviced. Another benefit of this brand is that the claims department is available 24/7, so you are never stuck with a burst pipe and no one to turn to.
How Does InHome Warranty Compare?
Feature First American Home Warranty American Home Shield AFC
Annual Premium $300 Varies From $395
Number of contractors Nationwide network of thousands of pre-screened technicians 15,000+ Wide network, can use in-network or out of network contractors
Home Inspection Required No No No
24/7 Claims Yes Yes Yes
Workmanship Guarantee Not available 60 days Lifetime
What Do People Say About First American Home Warranty?
First American Home Warranty is the best home warranty service that I have dealt with. Great service, prompt response and follow through to the end. - Dhirendra Prasad
Best home warranty ever! My experience with home warranties was not so good in the past. My realtor recommended this company, and it hasn’t disappointed me yet.I was able to cash out my slide-in stove/oven so I could upgrade to as better model. Also, had plumbing repairs that I’ve been completely satisfied with.- Linda C
Everything about the fridge is perfect. I received it on time and there was and still is nothing I saw wrong with it. - Earnestine
U always do a fast job. I like the workers, are very professional, polite and explains everything to where I understand. Thanks for a good job. - Brenda Sanchez-Mata
Repair or replace policy
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Bottom Line
Over the past 35 years, First American Home Warranty has earned its name as one of the best home warranty providers in the country. With friendly, fast, and professional technicians, an easy to work with claims department, and fair replacement policies, FAHW really serves its customers well. Plus, with the lowest prices around, it’s obvious why First American is such a big hit with all Americans.
About First American Home Warranty
First American Home Warranty was founded in 1984 and currently holds a B+ rating with the Better Business Bureau. It's been an accredited business with the BBB since 2000, showing dedication to customer satisfaction and fairness. Offering fair warranty policies, all-inclusive coverage plans, and the best rates around, FAHW is bringing home warranty back to the people one contract at a time.
Get started now, visit First American
By Sarah Pritzker
Sarah Pritzker is a professional writer who loves scouring the web looking for the coolest products and services at the best prices. Sarah writes for besthomewarrantyonline.com. Sarah has lived and traveled all over the world, but has finally settled down with her family in the Middle East - and yes, she misses winter!